Here are the most commonly asked questions on money transfers and fraud preventions that may be useful to you.
SpeedSend has over 15,000 cash payout locations. To find an agent location near you, please refer to the Partner Locater tool.
Fees to transfer money vary by each country. Please use the Fees Estimator tool to find out the exact fee required to pay.
Requirements vary by country. Please check with your SpeedSend agent.
For cash-to-cash service, it usually takes a few minutes for a transfer to be done.
No. The sender will select the currency in which the money will be received.
Please ensure that the receiver has the correct CMT Tracer Number, a valid photo identification document which matches his/her name you have provided.
You will need to present the CMT Tracer Number and a valid photo identification document (normally a Government issued identification) that displays your legal name.
SpeedSend has over 15,000 cash-to-cash locations. To find an agent location near you, please refer to the Partner Locater tool.
Money will be available for pick up normally within a few minutes once the money has been successfully sent.
For a cash-to-cash money transfer, you will need to present to the SpeedSend agent the CMT Tracer Number (Alphanumeric format), a photo identification document (normally Government issued identification) and fill up a receive money form. If you do not have the the CMT Tracer Number, please request it from the sender.
For all issues relating to the transaction, you must advise the sender to return to the origin of the transaction.
The person receiving the money can only collect the money. He/she must present a valid photo identification document and must know the information about the transfer.
No, SpeedSend will never call to request anyinformation from you.
For more information, you may visit our Fraud Prevention page.